What are the main drawbacks of the current IT system?

In today’s fast-paced world, IT forms the backbone of businesses across the world. The information technology industry has experienced a dramatic shift in the past decade – factors such as hardware commoditization, open-source software, virtualization, workforce globalization, and agile IT processes have supported the development of new technology and business models. Cloud computing now offers organizations more choices regarding how to run infrastructures, save costs, and delegate liabilities to third-party providers (Eugene).

NursesRUs is a UK-wide company which helps care homes and hospitals find appropriately qualified nurses and a full range of ancillary services such as dieticians and homeopaths to meet a shortfall in internal nursing staff temporarily. The new IT infrastructure is expected to enable qualified staff across the UK to register themselves and provide their availability. Also, customers who require staff should be able to raise request in the online portal apart from the conventional phone booking system. The IT system currently functioning at NursesRUs is very basic and inefficient. Following are the drawbacks of the current system:

• IT system is very basic
• Raw data is not shared among offices; therefore, each office has no information on the

staff availability in other locations making the process very inefficient.

• Backup data is stored in fire-proof safes. It is not an efficient method of data storage.
• Fire-proof safes occupy a lot of space.
• There is no business continuity plan to overcome disaster recovery.
• No security features have been implemented to safeguard data.
• The current system is not automated.
• Potential staff cannot register themselves and inform NursesRUs on their availability.
• Customers can raise request only through telephone booking system.