What is the role of Nurse and midwifery council in conflict solving?
The NMC can be used by nurses when a conflict arises within a team. It states that nurses should work with other professionals to preserve the safety of individuals using the services, gaining assistance from colleagues to help evaluate their working contributions. The difference in opinions between professionals can be dealt with in a professional manner using discussion and debates. However, they should maintain a constant professional attitude and approach to avoid compromising the safety and care of patients. While out in practice there were a few situations were staff conflict occurred, one of the main factors for this was difference in opinion’s, however in this particular placement staff were encouraged to support and respect each other’s differences to promote and encourage a positive and healthy working environment and therapeutic relationships, this encouraged the team to get involved with problem-solving and overcoming barriers to share their skills and knowledge to provide the best care to the individuals using the service in a bid to do-no-harm. This was because all health professionals have a duty of care and nonmaleficence should always be at the front of their minds. Although conflict amongst IPW teams is unavoidable as professionals there is a duty of care to avoid harm. Therefore, the team worked together professionally in overcoming their differences.