What is the Service Level Agreement?
Service Level Agreement is a contract which describes the level of services offered by a cloud provider. Reviewing an SLA is a crucial step before deciding on the cloud vendor. As per SLA of AWS, Amazon’s EC2 provides a service commitment of at least 99.99% Monthly Uptime Percentage while RDS provides guarantees an uptime of at least 99.95% percentage, failing which the customer is eligible to receive a Service Credit. Microsoft Azure, on the other hand, promises an uptime of at least 99.99 %, 99.95 %, 99.95% for SQL Database, Cloud Services and Virtual machines respectively.
The data to be uploaded onto the cloud for NursesRU is expected to contain personal data such as Name, contact number, telephone number, qualification, etc. With cloud infrastructure in place, the NursesRU organization will lose considerable control over its data center. Therefore, it is highly critical to ensure that tight security measures are in place for data storage, data transmission, and application.
Security within Amazon EC2 is provided on multiple levels: the operating system (OS) of the host platform, the virtual instance OS or guest OS, a firewall, and signed API calls.
Amazon SES takes proactive steps to prevent questionable content from being sent so that ISPs receive consistently high-quality email from our domains and therefore view Amazon SES as a trusted email origin.
Key security features offered by Amazon RDS have been listed below:
- Access to RDS can be managed through standard policies of RDS.
- Secure Socket Layer (SSL) connections can be used to connect DB instance.
- RDS encryption can be used to secure your RDS instances and snapshots at rest. Encryption is one of the standard necessities while data is stored on the cloud.