What are the participants of the EMS?
The population of participants will be employees of the multinational food and retail company M&S. These participants will range from customer assistants, section coordinators, and department managers, to store manager. Participants will be randomly sampled and therefore will provide a representative sample of the store’s employees. These participants also hold a variety of roles within M& S and shall be able to provide a comprehensive idea of how employees of M&S interact with the EMS of Plan A and their attitudes towards it.